Delete your Jaksa account
Jaksa is made by Generative Chaos LLC. You can delete your Jaksa account, and everything in it, yourself, at any time, in any of these ways:
- In the Jaksa app (iPhone or Android): open Settings, scroll to the bottom, tap Delete my account, and type delete my account to confirm.
- On this website: sign in at My workouts, scroll to the bottom, click Delete my account, and type delete my account to confirm.
- Through an assistant you connected to Jaksa (ChatGPT, Claude, Grok and others): ask it to delete your Jaksa account. It shows you what will go and asks you to type delete my account to confirm.
- By email, if you can no longer sign in: write to hello@jaksa.run from the email address on your account. We delete it within 30 days and tell you when it is done.
What is deleted
Everything Jaksa keeps for your account: your workouts with their maps, heart rate, photos and notes; your conversations with the coach; the coach’s memories of you; your goals, plan, routes, places and settings; your sign-ins; and your connections to Strava and music services. Jaksa asks Strava to cancel its access; to be sure, remove Jaksa at strava.com/settings/apps.
Your account closes the moment you confirm: you are signed out everywhere, and nobody can see or reach your data from then on. The rest is erased from our servers within the hour. Ordinary request logs of our cloud provider, which hold no workouts or conversations, expire on their own within days.
What is not deleted
Copies Jaksa already sent somewhere else at your request stay there: workouts uploaded to Strava, saved in Apple Health or Health Connect, or sent to an address you added. Delete those where they are. Counts that name nobody — such as how many runners used a street — stay too, and so do usage records in our analytics service, which carry only the account’s random id and lead to nobody once the account is erased. Signing in again with the same Apple, Google or Microsoft account later starts a new, empty Jaksa account.
Only want to remove one workout? Delete it on its own in the app, or ask your assistant. Our privacy page says what we keep and why.